Shipping policy

Deliveries to the mainland United Kingdom

Deliveries via Royal Mail to Mainland UK- FREE for purchases above £100, a shipping charge of £5.99 for purchases below £90 for Tracked 24h Service Delivery or £4.99 for purchases below £100 Tracked 48h Service Delivery. 

HOOPS & LARGE ITEMS: Please note that the shipping cost for gymnastics hoops is £12 for the "Express 24" service and £11.35 for the "Express 48" service via Parcelforce.  Please enquire about shipping options for large items such as carpets. 

For the Royal Mail Next Day Guaranteed before 1pm service, an order must be placed by noon the day before. 

Please note that Gymnamo can't be held responsible for delays caused by Royal Mail postal services. 

We are not responsible for lost or stolen orders that show as confirmed delivery.  In the unfortunate event that your package goes missing, we will try our best to help track it down.  Please understand that once it leaves our hands, it is now the responsibility of the Royal Mail or any other shipping provider to get it to you safely.

Please make sure your address is correct when you check out.  

Deliveries to Europe

Following Brexit, our shipping policy to Europe has changed. Please read this notice before ordering. Deliveries via Royal Mail Tracked and Signed For mail £9.99. Europe delivery aim: 3-5 working days, but can take up to 2-3 weeks.  

Please note, Gymnamo can't be held responsible for the delays by international postal services. We are not responsible for lost or stolen orders showing confirmed delivery.  In the unfortunate event that your package goes missing, we will try our best to help track it down.  Please understand that once it leaves our hands it is now the responsibility of the Royal Mail or any other shipping provider to get it to you safely. Please make sure your address is correct when you check out.  

 

International Customs and Duties for Europe

Please note that orders outside the UK might attract customs or import duties. These charges must be paid by the recipient and we do not take responsibility for any of these costs. Unfortunately, we have no control over these charges and are not able to specify what the costs may be, as customs policies differ from country to country.

Deliveries to the Rest of World

International Tracked and Signed For Mail shipping fee £19.99. Worldwide delivery aim: 5-7 working days but can take up to 4-5 weeks.  Please note shipments outside of the UK and EEA may take longer due to custom processing times and other factors outside of our control. 

 

Please note, Gymnamo can't be held responsible for the delays by international postal services. We are not responsible for lost or stolen orders showing confirmed delivery.  In the unfortunate event that your package goes missing, we will try our best to help track it down.  Please understand that once it leaves our hands it is now the responsibility of the Royal Mail or any other shipping provider to get it to you safely. Please make sure your address is correct when you check out.  

International Customs and Duties 

Please note that orders outside the UK might attract customs or import duties. These charges must be paid by the recipient and we do not take responsibility for any of these costs. Unfortunately, we have no control over these charges and are not able to specify what the costs may be, as customs policies differ from country to country.